Privacy Policy – How zk266 Handles Your Personal Data

1 What Information We Collect

zk266 collects personal information through two main routes: information you provide directly when registering and using your account, and information collected automatically when you access the platform.

Information you provide directly includes your name, date of birth, email address, phone number, and payment method details when you register, deposit or withdraw. If you contact support, we retain the content of that communication.

Information collected automatically when you use zk266 includes your IP address, device identifiers, browser type, operating system, session timestamps and in-platform navigation data. This is collected through standard web server logs and — where applicable — analytics tools that zk266 uses to monitor platform performance and identify security anomalies.

2 How We Use Your Information

Personal data collected by zk266 is used for the following purposes:

• Creating, maintaining and securing your zk266 account.
• Processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, Bank Transfer and card payments.
• Verifying your identity and age to comply with the 18+ eligibility requirement.
• Calculating bonus eligibility, wagering progress and promotional rewards in your account.
• Detecting, investigating and preventing fraudulent transactions, account abuse and prohibited conduct.
• Sending transactional communications — deposit confirmations, withdrawal updates, security alerts and support responses.
• Sending promotional communications where you have opted in to receive them.
• Complying with applicable anti-money laundering obligations that require transaction monitoring and record keeping.
• Improving the platform based on aggregate, anonymised usage data.

zk266 does not use your personal data to build profiles for sale to third parties, and does not use it for purposes unrelated to operating the gaming platform.

3 Legal Basis for Processing

zk266 processes your personal data on the following legal bases depending on the type of data and the purpose of processing:

Where processing is based on your consent — such as receiving promotional emails — you may withdraw that consent at any time by updating your communication preferences in your account settings.

4 Who We Share Your Data With

zk266 does not sell your personal data to third parties. Your information may be shared with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the transaction data necessary to process your PKR deposits and withdrawals.
• Identity verification providers: Where third-party age or identity verification is used, the minimum necessary data is shared to complete the check.
• Game software providers: Aggregate, non-identifying session data may be shared with game studios for RTP auditing and technical support purposes.
• Fraud and security services: IP addresses and device data may be checked against fraud-detection databases operated by third-party security providers.
• Regulatory and legal authorities: zk266 will disclose personal data in response to a lawful request from an authority, court order or where required to comply with anti-money laundering obligations.

5 How Long We Keep Your Data

zk266 retains personal data for as long as your account is active and for a defined period following account closure. Specific retention windows apply to different categories of data:

• Account identity and contact data is retained for a minimum of five years following account closure to meet standard record-keeping obligations.
• Transaction records — including PKR deposit and withdrawal history — are retained for the period required by applicable financial record-keeping requirements.
• Gaming activity data is retained for the duration of your active account and for a period following closure for dispute resolution purposes.
• Communication records (support tickets, email exchanges) are retained for two years following the last interaction.

Where data is no longer required for any legitimate purpose, it is securely deleted or anonymised. You may request earlier deletion of certain data types — see Section 8 for details on your rights and the circumstances in which deletion requests can be honoured.

6 How We Protect Your Data

zk266 applies technical and organisational measures to protect personal data held on the platform. These measures are designed to be appropriate to the sensitivity of the data and the risks associated with processing it.

• Encrypted data transmission using TLS/HTTPS for all communication between your device and the zk266 platform.
• Encrypted storage for sensitive account and payment reference data.
• Access controls restricting internal access to personal data on a need-to-know basis.
• Regular security assessments and monitoring for unusual access patterns or potential breaches.

You play a role in your own account security. You should maintain a strong, unique password for your zk266 account and not share your login credentials with anyone. If you believe your account has been accessed by someone else, contact support immediately via the details in the FAQ section.

7 Cookies and Tracking

zk266 uses cookies — small data files stored in your browser — for the following purposes:

• Essential cookies: Required for the platform to function. These maintain your logged-in session and preserve preferences during a visit. They cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand aggregate usage patterns — which sections of the platform are visited, session duration and general navigation flows. No personally identifiable data is transmitted through analytics cookies.
• Security cookies: Used to detect and prevent fraudulent or automated access attempts.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the zk266 platform, though some personalisation features may not function as expected.

8 Your Rights Over Your Data

As a registered zk266 player, you have rights in relation to your personal data. These rights can be exercised by contacting support through the details provided in the FAQ section. Some rights are subject to conditions — for example, we cannot delete transaction records that we are legally required to retain.

Your rights include the following, each of which is described in more detail in the Your Rights section below this policy body.

• Right to access the personal data held about you.
• Right to correct inaccurate or incomplete information.
• Right to request deletion of data that is no longer required for any legitimate purpose.
• Right to restrict processing in certain circumstances.
• Right to withdraw consent for consent-based processing such as marketing communications.
• Right to receive a copy of data provided by you in a portable format where technically feasible.

9 Children and Under-18 Policy

zk266 is strictly for adults aged 18 and above. The platform does not knowingly collect personal data from individuals under the age of 18. If we become aware that an account has been registered by or is being used by a person under 18, the account will be closed and all data associated with it will be reviewed and handled accordingly.

If you believe a person under 18 has created an account on zk266, please contact support using the details in the FAQ section as soon as possible.

10 Updates to This Policy

zk266 may update this Privacy Policy from time to time to reflect changes in platform features, data processing practices or applicable requirements. When changes are material, registered players will receive notification through an in-platform message or email to the address on their account.

The date at the top of this page indicates when the policy was most recently updated. Continued use of the zk266 platform following any update constitutes acceptance of the revised policy. If you disagree with an update, you may close your account and request deletion of your data subject to the retention requirements described in Section 5.

If you have questions about any aspect of this Privacy Policy, visit the FAQ page for support contact details.